The safe delivery of items to our customers, is of paramount importance to us, and to see that your purchase arrives safely, we personally pack all items ourselves prior to shipping.
If on receipt of delivery, you simply do not like the piece, then we will provide a 100% refund up to seven days after delivery, based on the item being returned in the same condition as it was sold. In this scenario the customer must pay the return freight on the piece.
For all Australian deliveries, Valentine’s Antique Gallery works with reputable, fully insured and experienced carriers to safely guarantee the delivery of your purchase no matter the size or scale. Please talk to us about a quote today.
We have a complimentary delivery service of antique furniture within a 25 kilometre radius of Bendigo.
International customers can be confident that Valentine’s Antiques are experienced in shipping freight around the world by sea and air. Freight charges will be determined and quoted at the time of purchase.
At Valentine’s Antiques, we pride ourselves on our service and our products. All due care is taken at all times, to ensure that the items we sell, are what we advertise them to be. At the time of sale, all items are expected to be of the best quality, unless we specify otherwise. Our Returns Policy is completely in-line with Australian Consumer Law as governed by the ACCC. Detailed information on this information can be found at https://www.accc.gov.au/consumers/consumer-rights-guarantees